What buyers see
A buyer opens your event, taps to get a ticket and pays. They can pay from their Happa Wallet, or by mobile money: they enter their mobile money number and approve the prompt on their phone. The app shows the price, the service fee and any mobile money provider fee before they pay, and the ticket appears in their account once payment is confirmed.
What you set up
- Create the event. Add the title, date, place and description. Paid, public events need a one-time organizer verification.
- Set the ticket price in Tanzanian, Kenyan or Ugandan shillings. You can edit pricing later.
- Design the ticket. Choose an accent colour and background image, add a note, set how many times a ticket can be scanned, and decide whether tickets can be transferred.
- Share the event link. Buyers pay and receive their QR ticket in the app.
At the door
Scan each QR ticket with your phone. You can invite scanners so several people work the entrance, scanning keeps working when the signal is weak, and check-ins sync afterwards. Tickets can be limited to one scan, or several for multi-day events.
Getting paid
Ticket proceeds are protected until 24 hours after the event ends. After that the released balance can be withdrawn from your Happa Wallet. You can follow tickets sold, checked in and revenue on the event’s revenue screen, and export event data to Google Sheets.
Where it works today
- Buyers can pay in Tanzanian shillings (TZS), Kenyan shillings (KES) and Ugandan shillings (UGX) by mobile money.
- Withdrawals are currently available in Tanzanian shillings. Kenya and Uganda withdrawals are not available yet.
Common questions
Which countries can buy tickets?
Buyers can pay by mobile money in Tanzania, Kenya and Uganda, in TZS, KES and UGX.
When do I get my money?
Proceeds stay protected until 24 hours after the event ends. Then you can withdraw the released balance from your Wallet.
Can I withdraw in Kenyan or Ugandan shillings?
Not yet. Withdrawals are currently available in Tanzanian shillings.
Do buyers pay extra fees?
The app shows a service fee and any mobile money provider fee to the buyer before they pay.
Try Happa
Set up your first ticketed event and see the buyer experience for yourself.